Metal Telford sign

Telford and Wrekin Clinical Commissioning Group is responsible for the healthcare of local people.

Our members are the doctors in the 17 GP Practices in the district.

We are responsible for buying a whole range of health services that you don’t get directly from your GP – like hospital appointments or home visits from a community nurse.

We work with a range of local partners, and we also want patients to get involved in how services develop.

Care with Confidence Awards 2016 Announced

Eight winners have been announced at Telford and Wrekin’s second Care with Confidence Awards.

This year the Telford and Wrekin Clinical Commissioning Group awards attracted a record number of 35 nominations. The awards recognise those organisations, teams and individuals who go above and beyond to deliver health related services across Telford and Wrekin.

Five winners scooped Care with Confidence Awards

  • Age UK Donnington Day Centre Volunteer Team
  • Paul Gallagher and Kath Livingstone – A Better Care Tomorrow
  • Simon Tooth - Big Reds House
  • Parents Opening Doors (PODS) - Parent Carer Forum
  • Julie Lewis, End of Life Care Facilitator – Shrewsbury and Telford Hospital NHS Trust* (please see below for information on all our winners and nominees).

And three scooped special recognitions awards.

  • Outstanding Achievement Award Winner – Sara Bennett, Jayne Sargent Foundation
  • Outstanding Achievement Award Winner – Telford After Care Team (TACT) Volunteers
  • Lifetime Achievement Award – Janet Groves, Drugs Anonymous Movement

The other nominees have all been presented with a certificate of achievement. The criteria behind the Care with Confidence awards, which were held after the CCG’s Annual General Meeting have been driven by the 6C’s but have been expanded to include 12 other areas that the Telford and Wrekin Patient Health Round Table felt were important. Entries were judged, based on the evidence, provided in the nomination form, which reflected one or more of the CCG’s 18Cs, (which are: Care, Commitment, Courage, Compassion, Communication, Competence, Consideration, Credibility, Culture, Contingency, Commissioning, Confidentiality, Comforting, Common sense, Confidence, Creative, Clarity, Co-ordination).

Dr Jo Leahy, Chair of the CCG said:  “We had some fantastic nominations from across the health and care sector including both individuals and teams at the Shrewsbury and Telford Hospital NHS Trust, voluntary organisations, not for profit organisations as well as charities and it was really difficult to choose our eventual winners, as the standard was just so high.

She added: “To see so many people here tonight to celebrate all those who have gone and above and beyond to deliver health and related service for the benefit of our patients is absolutely fantastic. I would like to congratulate all our winners, all those who were nominated and thank all those who took the time to put forward nominations. It’s been an absolute privilege to be involved all our winners and those nominated recognised for all their hard work.”

Photographs of the winners and nominees will soon be available.  

Welcome to the NHS Future Fit programme

Future Fit logoShaping healthcare together

Listening to the public and clinicians across Shropshire, Telford & Wrekin and mid Wales it is clear that there is a lot we can celebrate in the local NHS but also much that can and should improve. View the futurefit website here.

Your Rights and Responsibilities


Patients in Telford and Wrekin have introduced a series of leaflets and posters which will help people to better understand their rights and their responsibilities when it comes to health care services.

Your rights and responsibilities outline the key themes as set out by the NHS, together with what is expected from the patients as well.

“The NHS ConsTitution is an absolute minefield,” explained GP and Chair, Dr Mike Innes. “It’s a huge document that most people wrestle with in terms of understanding exactly what they are entitled to from the NHS alongside what the NHS should provide for them. We are delighted that the Health roundtable took it upon themselves to break down this information in such a fun and informative way.”

A series of posters have been produced together with a four page leaflet to give people that at-a-glance insight into the workings of the NHS.

Patrick Spreadbury, a member of the T&W Health Roundtable said: “In our role as critical friends to the CCG, it became really obvious to us that the terms laid out in the NHS Constitution were fairly bureaucratic and didn’t explain, in simplistic terms, how these affect people. That’s why we looked through them and picked out some of the key elements that we felt people should know or might find useful and we’re really pleased with the results.”

Younger members of the health roundtable also contributed to the marketing campaign with a #wtf (what’s that for) poster playing on a well-known hashtag that would catch peoples’ attention. The information is also colour coded to help illustrate the difference in what people’s rights are.

GP surgeries have these leaflets and posters and you can read or download them here: 

- Your Rights and Responsibilities posters [pdf] 183KB
- Your Rights and Responsibilities 4-page leaflet [pdf] 201KB
- Your Rights and Responsibilities #WTF leaflet [pdf] 193KB


Contact Us

If you have a question or comment regarding the Telford and Wrekin Clinical Commissioning Group, get in touch by:

Telephone: 01952 580300

Email:  tawccg.enquiries@nhs.net 

Telford and Wrekin CCG
NHS Telford and Wrekin
Halesfield 6

Sat Nav friendly postcode:



Directions to Halesfield [pdf] 436KB

Directions to Halesfield from the North [pdf] 76KB


Primary Eye-care Assessment and Referral Service (PEARS)

Pears If you are worried about a recent eye condition - there is now a new free service to offer advice.  You can access this service if you are registered with a GP in Shropshire or Telford and Wrekin.

Find out more here

My Life portal

my life

MyLife is designed to help you find the right 
help, at the right time to promote independence.
You can find information and advice about how
you can help yourself, family members and friends.’

Information provided by Telford & Wrekin council

Prescription Ordering Direct (POD)

Link to Prescription Ordering Direct (POD)


Medicines Waste Campaign

Repeat prescription - only order what you need.

Wasted medicines waste money

Unused prescription medicines cost your local NHS an estimated £1million every year.

Unused medicines cannot be recycled

Even if you never open them, unused medicines that are returned to a pharmacy cannot
be recycled or used for anyone else.

How can you help?

Think carefully before ordering your repeat prescription and only order the items you need.
Please remember your medicines are prescribed for you - it is not safe to share them. 

Medicines Waste UK Facebook page


  1. CCGs call on parents to act on flu vaccine letter

    Parents with young children are being urged to get them vaccinated against the misery of flu as winter approaches.

    14 Oct 2016 15:00
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NHS Healthcare Apps

The new NHS Healthcare Apps library is up and running – making it simpler for you to find safe and trusted apps to help you manage your health. These have been reviewed by the NHS to ensure they are clinically safe and relevant to people living in the UK. To take a look follow the link  http://apps.nhs.uk.

Please be aware that there may be a charge for some of the apps. Please let us know how useful the site is, or if there are any of the apps you really like.

You can leave feedback at: twccg.patientservices@nhs.net

we’d really like to hear from you!