Metal Telford sign

Telford and Wrekin Clinical Commissioning Group is responsible for the healthcare of local people.

Our members are the doctors in the 17 GP Practices in the district.

We are responsible for buying a whole range of health services that you don’t get directly from your GP – like hospital appointments or home visits from a community nurse.

We work with a range of local partners, and we also want patients to get involved in how services develop.

Care with Confidence Awards 2016

Nominations for our second annual Care with Confidence Awards have now closed and this year we had a record number of nominations so thank you to everyone who took the time out to nominate.

The Awards Evening will be held after our Annual General Meeting which starts at 6pm on Tuesday September 13th in the Reynolds Suite, Holiday Inn, St Quentin Gate, Telford, TF3 4EH.

Letters will be going out to all those who have been nominated as well as those who send in nomination forms so watch this space.

The Care with Confidence Awards recognise those that have gone above and beyond to deliver exceptional health care services for the population of Telford and Wrekin during 2015/2016.

The criteria behind the Care with Confidence awards is driven by the 6C’s but has been expanded to include 12 other areas that our Telford and Wrekin Patient Health Round Table felt were important. Entries  have been judged by our panel, based on the evidence provided in the nomination form which reflects one or more of the CCG’s 18Cs which are:

  • Care                                                      
  • Commitment
  • Courage                                              
  • Compassion
  • Communication                              
  • Competence
  • Consideration                                  
  • Credibility                                                         
  • Culture                                                
  • Contingency
  • Commissioning                                               
  • Confidentiality
  • Comforting                                        
  • Common sense
  • Confidence                                       
  • Creative
  • Clarity                                                  
  • Co-ordination

The Awards promise to be even bigger and better this year so if you require any further information or wish to attend the AGM and Awards please do not hesitate to contact tamsin.parker@nhs.net or call 07515 192056. Details of all the nominations received and our award winners will be published after the awards ceremony.

Welcome to the NHS Future Fit programme

Future Fit logoShaping healthcare together

Listening to the public and clinicians across Shropshire, Telford & Wrekin and mid Wales it is clear that there is a lot we can celebrate in the local NHS but also much that can and should improve. View the futurefit website here.

Your Rights and Responsibilities


Patients in Telford and Wrekin have introduced a series of leaflets and posters which will help people to better understand their rights and their responsibilities when it comes to health care services.

Your rights and responsibilities outline the key themes as set out by the NHS, together with what is expected from the patients as well.

“The NHS ConsTitution is an absolute minefield,” explained GP and Chair, Dr Mike Innes. “It’s a huge document that most people wrestle with in terms of understanding exactly what they are entitled to from the NHS alongside what the NHS should provide for them. We are delighted that the Health roundtable took it upon themselves to break down this information in such a fun and informative way.”

A series of posters have been produced together with a four page leaflet to give people that at-a-glance insight into the workings of the NHS.

Patrick Spreadbury, a member of the T&W Health Roundtable said: “In our role as critical friends to the CCG, it became really obvious to us that the terms laid out in the NHS Constitution were fairly bureaucratic and didn’t explain, in simplistic terms, how these affect people. That’s why we looked through them and picked out some of the key elements that we felt people should know or might find useful and we’re really pleased with the results.”

Younger members of the health roundtable also contributed to the marketing campaign with a #wtf (what’s that for) poster playing on a well-known hashtag that would catch peoples’ attention. The information is also colour coded to help illustrate the difference in what people’s rights are.

GP surgeries have these leaflets and posters and you can read or download them here: 

- Your Rights and Responsibilities posters [pdf] 183KB
- Your Rights and Responsibilities 4-page leaflet [pdf] 201KB
- Your Rights and Responsibilities #WTF leaflet [pdf] 193KB


Contact Us

If you have a question or comment regarding the Telford and Wrekin Clinical Commissioning Group, get in touch by:

Telephone: 01952 580300

Email:  tawccg.enquiries@nhs.net 

Telford and Wrekin CCG
NHS Telford and Wrekin
Halesfield 6

Sat Nav friendly postcode:



Directions to Halesfield [pdf] 436KB

Directions to Halesfield from the North [pdf] 76KB


Primary Eye-care Assessment and Referral Service (PEARS)

Pears If you are worried about a recent eye condition - there is now a new free service to offer advice.  You can access this service if you are registered with a GP in Shropshire or Telford and Wrekin.

Find out more here

My Life portal

my life

MyLife is designed to help you find the right 
help, at the right time to promote independence.
You can find information and advice about how
you can help yourself, family members and friends.’

Information provided by Telford & Wrekin council

Medicines Waste Campaign

Repeat prescription - only order what you need.

Wasted medicines waste money

Unused prescription medicines cost your local NHS an estimated £1million every year.

Unused medicines cannot be recycled

Even if you never open them, unused medicines that are returned to a pharmacy cannot
be recycled or used for anyone else.

How can you help?

Think carefully before ordering your repeat prescription and only order the items you need.
Please remember your medicines are prescribed for you - it is not safe to share them. 

Medicines Waste UK Facebook page


  1. Marie Stopes International

    The Care Quality Commission (CQC) and NHS England are working with Marie Stopes International to make sure that patients are protected from potential harm when undergoing pregnancy terminations.

    26 Aug 2016 08:00
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NHS Healthcare Apps

The new NHS Healthcare Apps library is up and running – making it simpler for you to find safe and trusted apps to help you manage your health. These have been reviewed by the NHS to ensure they are clinically safe and relevant to people living in the UK. To take a look follow the link  http://apps.nhs.uk.

Please be aware that there may be a charge for some of the apps. Please let us know how useful the site is, or if there are any of the apps you really like.

You can leave feedback at: twccg.patientservices@nhs.net

we’d really like to hear from you!