Telford and Wrekin health champions lay out patients rights in new poster campaign

THE RIGHTS and responsibilities of patients in Telford and Wrekin have been laid out in a new series of posters and leaflets developed by a group of local health champions.

The Health Round Table - a group of patient advocates formed as part of Telford and Wrekin Clinical Commissioning Group's (CCG) commitment to public engagement - launched the new guide to help the people of the area better understand their rights and responsibilities when it comes to healthcare services as set out by the NHS Constitution.

Stirchley-based GP and Chair of the CCG, Dr Michael Innes, said: "The NHS Constitution can be a challenging read.

"It's a huge document that most people wrestle with in terms of understanding both exactly what they are entitled to from the NHS and what the NHS should provide for them.

"We are delighted that the Health Roundtable took it upon themselves to break down this information in such a fun and informative way."

The Roundtable produced a series of posters and a four-page leaflet to give local people an 'at-a-glance' insight into their own status within the complex workings of the NHS.

Patrick Spreadbury, a member of the Health Roundtable said: “In our role as critical friends to the CCG, it became really obvious to us that the terms laid out in the NHS Constitution were fairly bureaucratic and didn’t explain, in simplistic terms, how they affect people. 

"That’s why we looked through them and picked out some of the key elements that we felt people should know or might find useful and we’re really pleased with the results.”

Younger members of the Health Roundtable also got in on the act, creating a colour-coded poster describing people's rights and subverting a popular internet acronym and Twitter hashtag, #wtf, into their own, attention-grabbing slogan to mean 'what's that for?'.