Telford Health Care Assistant Voted an Inspiration in Telehealth

A health care assistant from Telford has won the ‘Most Inspirational Clinical Champion’ award for her work with patients using digital health to achieve better outcomes.

The awards are a celebration of the dedication and hard work teams across the country make in offering patients the opportunity improve their health outcomes by supporting self-management.

Judy Sneade, a Healthcare Assistant from Lawley Medical Practice, one of the GP surgeries that makes Telford and Wrekin CCG, was recognised for all the work she has done with patients on the use of Florence which is a mobile phone based application more commonly known as ‘Flo.’

This system was applied through the GP practice using interactive text messaging for hypertensive patients. Judy has managed to recruit 57 patients using Flo since September last year, out of which 12 were diagnosed with hypertension and only two of them failed to manage using Flo.

“At Lawley Medical Practice we always strive to provide a high quality service for our patients,” said Judy. “I was very honoured to be nominated for this award by the practice manager, Nicki Mott. 

"It has made a great difference to our patients for them to be able to partake in their own healthcare," she said. "I would recommend any practices not already using Flo to give it a try as you will soon see the benefits for patients, which also brings a reduction in the number of GP appointments. I am now looking forward to promoting it in other areas of healthcare.”

Chief Officer, David Evans, from NHS Telford and Wrekin CCG praised Judy for her efforts: “It’s nice to see someone who has worked so hard to embrace new technology being recognised in this way. 

"We congratulate Judy and hope others will also take advantage of tools like this where there are so many benefits to both patients and the health profession.”

The awards were held last month at the Britannia Stadium, in Stoke-on-Trent.