Frequently Asked Questions

What are Telford and Wrekin Clinical Commissioning Group’s (CCG) responsibilities?

We are responsible for delivering healthcare for the people of Telford and Wrekin. The membership is made up of family doctors (GPs) who work in 18 GP Practices across the district.

The “commissioning” part of the title means the services we buy for our patients – for instance, if you need an operation we will commission a hospital to carry it out.

The important thing is that GPs now have more direct responsibility for all aspects of patients’ healthcare.

In April 2015 the CCG also took responsibility for commissioning Primary Care services from NHS England. More information can be found here.

When did Telford and Wrekin CCG take on these responsibilities?

Clinical Commissioning Groups (CCGs) were created by the Health and Social Care Act (2012). Telford and Wrekin CCG was established in “shadow” form on April 1 2012. This was followed by a 12 month period while the CCG gradually built up to formally taking on all responsibilities on April 1 2013.

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What has Telford and Wrekin CCG replaced?

CCGs have taken over many of the key functions that used to be carried out by Primary Care Trusts (PCTs). Locally this was Telford and Wrekin PCT.

What is the difference between PCTs and the CCG?

There are many detailed changes, but the most important is that GPs now have much more direct control of commissioning health services.

CCGs are led directly by family GPs, with support from management professionals and with direct input from people representing patients and members of the local public.

It is hoped this will greatly strengthen the understanding about how healthcare is delivered and who is responsible.

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Are all GP practices in Telford and Wrekin part of the CCG?

Yes, the 18 practices are all members. See GP Practices for a list of our GP Practices and their contact details.

What does the CCG provide?

This isn’t an exhaustive list. But the main elements include:

  • hospital care
  • rehabilitation care – such as visits from district nurses
  • urgent and emergency care – the out of hours GP service, ambulance call-outs, A&E
  • community health services
  • mental health and learning disability services
  • primary care services under delegated authority

The CCG doesn’t deliver these services directly – they are commissioned by CCGs and delivered by other organisations.

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Does the CCG just work with other organisations in the NHS?

No. We work closely with a range of partners including the local voluntary sector, Telford and Wrekin Council and a range of private providers of healthcare.

Are there any parts of local healthcare that aren’t commissioned by the CCG?

We are not responsible for commissioning the other NHS services that are sometimes either referred to as “primary care” – pharmacies (chemists), opticians and dentists or specialised services.

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Who leads the CCG?

The CCG has a governance board. See Our Governance Board for more details.

This is largely made up of local GPs with many years of direct service in communities throughout the area. Each now dedicates part of their working week directly to CCG business, while for the rest of their time they continue in general practice.

What do they do?

The Clinical Directors and other board members have specific responsibility for their own area of developing local healthcare.

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Are any members of the board not GPs?

Yes, some represent other professions within the NHS – for instance nurses and hospital doctors. We have three lay members, a Practice Manager, a patient representative and NHS management professionals.

What do the three lay members do?

One is responsible for ensuring the views of patients and the public are properly taken into account by the CCG. He is the Board Member for Patient and Public Engagement (PPE).

The second has a broad responsibility for ensuring the non-medical elements of the CCG are running properly. This includes finance, resources and value for money. He is the Board Member for Governance.

The third has a responsibility for ensuring the CCG undertakes delegated decision making for Primary Care Commissioning. He is the Board Member for Primary Care.

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Can members of the public become involved?

Yes. One of the main aims of Telford and Wrekin CCG is to get residents much more closely involved with the way healthcare is planned and delivered. Get Involved

Can anyone get involved?

Yes. Anyone registered with one of the 18 GP practices in the Telford and Wrekin area. Anyone wishing to get involved can find more information in the Get Involved section.