Take the fast track to the right care

Advice and care is available much nearer to home than you might realise. Make a stop at the right service to make sure you get the help and treatment you need. Below is some information on services that can help you shortcut your way to care.

Not sure what direction to take? Call NHS 111.

For health advice and help in a matter of minutes, call NHS 111.

NHS 111 has a team of trained staff, including nurses, available 24 hours a day, 7 days a week, 365 days a year.

You can call NHS 111 if you:

  • are unsure of what service you need
  • are unsure how to treat an illness
  • need fast advice or help for a non-life threatening condition

You will be given expert advice and be advised where to go, giving you the direction you need.

Plan your route to the right care. Call 111.

Please click here to watch an interactive guidance video which will help you decide when it may be best to call 111. 

Make a stop at your pharmacy for health advice and treatment – without an appointment.

Speak to your pharmacist for help with:

  • coughs, colds and flu
  • allergies and hayfever   
  • aches and pains
  • infections
  • minor cuts and bruises
  • nsect bites and stings

Some pharmacies can even give you advice and treatment for:

  • giving up smoking
  • weight management
  • flu vaccinations
  • chlamydia testing

You can find a list of local pharmacies and their opening times on our pharmacy page. Alternatively, visit www.nhs.uk for to learn more about what a pharmacy can treat

 Please click here to watch an interactive guidance video which will help you decide when it may be best to visit your local pharmacy.

Need help but your GP surgery is closed? Call NHS 111.

Your GP can help you with a range of health problems including minor injuries, stopping smoking and mental and emotional wellbeing.

If you need help or advice when your doctor’s surgery is closed, you can still call NHS 111 and fast-track your way to the right care. They are available 24 hours a day, 7 days a week, 365 days a year.

Please note: some GP surgeries are offering extended hours to provide you with additional appointments. Download a list of surgeries that have extended hours to find out more.

Please click here to watch an interactive guidance video which will advise you where to go if your GP surgery is closed.

Signposting Resources

Below are links to resources that you can print and display yourself

Take the fast track to the right care posters

Take the fast track to the right care leaflet

Alternatively if your require hard copies of these posters/leaflets please contact This email address is being protected from spambots. You need JavaScript enabled to view it.