We are currently experiencing problems with calls to the Telford Referral and Quality Service (TRAQS) and the Prescription Ordering Direct (POD) Service.
The problem is being investigated as a priority by our phone provider and work is being carried out to resolve the issue as soon as possible.
We apologise for any inconvenience and thank you for your patience.
TRAQS is a service for patients registered with a Telford & Wrekin Medical Practice. Once your GP has made the decision to refer you for onward treatment, TRAQS & our clinicians will determine the correct service for your needs. This may be:
- If advice & guidance, rather than an outpatient appointment would be appropriate to help your GP treat within Primary Care.
- A community-based service provided by a consultant and their team
- A hospital-based service provided by a consultant and their team
DOES YOUR MEDICAL PRACTICE HAVE YOUR UPTODATE CONTACT DETAILS?
** Please ensure your Medical Practice have your correct address, contact numbers, and email address **
TRAQS Patient Line – 01952 580441
TRAQS Practice Support Line – 01952 580367
NHS Telford and Wrekin CCG
For more information on TRAQS, please feel free to download the leaflet using the following link: