Patient and Public Voice in Governance


The CCG involves people in its governance in a number of ways, these include:

CCG Constitution

The Mission Statement in our Constitution outlines our commitment to involving patients:

“Working with our patients, Telford and Wrekin CCG aspires to have the healthiest population in England. Healthier, Happier, Longer”

And in the values articulated in the Constitution one of these relates to the importance of involving people in communications decisions.

The values that lie at the heart of the CCGs work are:-

“To put patients and the public at the heart of commissioning in Telford & Wrekin allowing services to be personal and responsive to local need”

Our Constitution also sets out clearly how we will make arrangements to secure public involvement in the planning, development and consideration of proposals for changes and decisions affecting the operation of commissioning arrangements by:

a) Delegating the responsibility to discharge this duty to the Clinical Commissioning Group Governance Board, to prepare and approve a communications and engagement plan.

b) The Clinical Commissioning Group Governance Board will have regard to the following statement of principles in the discharge of the duty outlined in paragraph (a) above:

i) Working in partnership with patients and the local community to secure the best care for  them;

ii) Adapting engagement activities to meet the specific needs of the different patient groups and communities where possible and affordable;

iii) As part of the Governance structure of the CCG the Governance Board has created a committee called Assuring Involvement Committee (AIC) which will ensures the CCG meets its statutory duty with regards to its public and patient involvement.   The AIC Terms of Reference can be found here within the NHS Telford and Wrekin CCG Constitution on page 124. 

iv) Publishing information about health services on the group’s website and through other media;

v) Encouraging and acting on feedback.


Clinical Commissioning Governance Board


We ensure the composition of the Clinical Commissioning Group Governance Board as set out in our Constitution includes representation from our patients and the public, by including:

Three lay members - Voting:

i) One to lead on audit, remuneration and conflict of interest matters,

ii) One to lead on patient and public participation matters;

iii) One to lead on primary care commissioning matters;

In addition the CCG also invites one patient representative from the Assuring Involvement Committee to attend Board meetings to take part in discussions.  


Assuring Involvement Committee


The Assuring Involvement Committee is composed of 11 volunteer members of the public plus the lay member for PPI.  The Committee has been established to ensure on behalf of the Governance Board that the CCG is fulfulling 2 of its statutory duties:

1.  that the CCG has made arrangements to secure public involvement in planning, development and consideration of proposals for changes and decisions affecting the operation of commissioning arrangements; and

2. that the CCG meets the public sector equality duty. 

In order to do this effectively, the Committee will act as a "critical friend" to commissioners when they are planning patient involvement, engagement or consultation.  More information on the Assuring Involvement Committee can be found here.   Terms of Reference for the Committee can be found here


Communications and Engagement Strategy


The Communications and Engagement Strategy provides the framework within which the CCG delivers robust patient engagement.  The Strategy identifies the key principles and objectives that we will work to.  More information can be found on the Strategy here.