A Maternity Voices Partnership (MVP) is an independent team made up mainly of women and their families; commissioners (people who plan, buy and monitor services); and providers (people who deliver services such as midwives and doctors). The Clinical Commissioning Group (CCG) commission health services and the Local Authority (LA) commission public health and social care and support services. A Maternity Voices Partnership provides a way for this team of people to design and improve maternity care together. All these different people working together to share ideas and identify solutions for the design and improvement of maternity care is called co-production.
An MVP has the potential to contribute significantly to local maternity strategy, guidelines and policies, patient information services, clinical services and commissioning plans. With the current challenges faced locally at the moment, it is really important to hear women’s voices to inform service redesign. To make sure services work for all women and their families. A fully functioning MVP would listen to these collated views, including those harder to hear views, and bring them together with the views from staff and commissioners to form a comprehensive view of existing and potential future services. However, its function is more than simply to listen. It is a way of discussing challenges and ways of overcoming them, across Shropshire, Telford & Wrekin (and Powys), to provide co-produced solutions.
There are 5 basic principles:
- To work together, creatively, with respect, to develop solutions.
- To work together as equals, promoting and valuing participation. To listen to and seek out the voices of all women, families and carers using maternity services, making sure people from diverse communities have a voice. Especially those voices that are difficult or unusual to hear.
- To use personal experiences as evidence.
- To understand the importance of staff experiences and how that impacts on experiences for women, families and carers, and vice versa.
- To hunt for continuous quality improvement with a particular focus on closing inequality gaps.
All women in the area (and their partners and families) are able to participate in an MVP either by giving feedback to it or by becoming an active member.
Our Local MVP
Our local Maternity Voices Development Co-ordinator is Louise Macleod. Louise's role is to work with women and families as well as staff working in or with maternity services to help them have a say in service design and delivery and to actively seek feedback on maternity services. She will be establishing systems to provide feedback to local people about changes taking place and how their views have informed these changes and will be acting as an ambassador for patient, professional and public voices.
The next exciting step in developing our partnership is to create more local groups for you all to get involved in. We have tried to split down Shropshire, Telford and Wrekin so that each area is covered. Louise has created sub groups for each of the areas.
The aim for these groups is that there will eventually be “Chairs” for each group who will help direct the individual groups and feedback to the wider Partnership and “Ambassadors/Reps” who will help spread the word to get more people involved but who will also be key in making important and valued decisions. Each group will work in whichever way suits them whether it be only via the facebook groups or by meeting face to face. We are keen to get a good spread of families and providers in each group to help create an environment where all voices can be heard and where feedback can be delivered. If you are interested in being even more involved in the development of the Partnership and in the future of the Maternity Services then have a look and join the group that suits you. If you are interested in becoming a “Chair” or would like more information on what this would entail then please get in touch.
The groups are as follows:
Central Telford MVP - This is for the women, families and providers from Stirchley, Dawley, Malinslee, Lawley, Hollinswood and surrounding areas to come together and develop the local MVP group. https://www.facebook.com/groups/451429648629858/ - Central Telford
North Telford MVP - This is for the women, families and providers from Wellington, Hadley, Donnington, Okengates and surrounding areas to come together and develop the local MVP group. https://www.facebook.com/groups/2047325968874995/ - North Telford
South Telford MVP - This is for the women, families and providers from Woodside, Madeley, Sutton Hill and surrounding areas to come together and develop the local MVP group. https://www.facebook.com/groups/1231900023606602/ - South Telford
Central Shropshire MVP - This is for the women, families and providers from Shrewsbury, Chirbury and surrounding areas (Including Welshpool/Powys) to come together and develop the MVP group. https://www.facebook.com/groups/172785600105764/ - Central Shropshire
South West Shropshire MVP - This is for the women, families and providers from Ludlow and surrounding areas to come together and develop the local MVP group. https://www.facebook.com/groups/1477097702419436/ - South East Shropshire
North East Shropshire MVP - This is for the women, families and providers from Whitchurch/Market Drayton and surrounding areas to come together and develop the MVP group. https://www.facebook.com/groups/1477097702419436/ - North East Shropshire
South East Shropshire MVP - This is for the women, families and providers from Bridgnorth and surrounding areas to come together and develop the local MVP group. https://www.facebook.com/groups/1996184967299646/ - South West Shropshire
North West Shropshire MVP - This is for the women, families and providers from Oswestry Ellesmere and surrounding areas to come together and develop the local MVP group. https://www.facebook.com/groups/285794581957626/ - North West Shropshire
If you are interested in being involved in reshaping future maternity services, there are various ways of getting involved:
- You can visit the MVP twitter account @MVP_Shrop_TW
- Please click on this link to join the FB group
On 19th June Louise will attending the expectant mother event at Mothercare Telford to engage with women and families.
Details of Events
Whose Shoes Event for Perinatal Mental Health
29th June 10.00-14.00
The Gateway Education and Arts Center, Shewsbury, Shropshire SY1 1NB
The Whose Shoes? approach
Whose Shoes? is a values-led, bespoke approach to change management, in the form of an engaging board game, developed by Nutshell Communications Ltd. It is being used successfully by a wide range of health and social care organisations, universities and other interested parties to support their transformation to a more person-centred, integrated culture of care and support. Good communication is central to this. In particular, it is being used to challenge attitudes and assumptions, reduce stigma and encourage a more holistic approach, rather than just seeing people as ‘a health condition’.
Sessions are highly interactive and inclusive, using lively facilitators, a ‘light touch’ approach to facilitation and engaging, attractive tools. Participants enjoy in-depth discussions in a relaxed, non-threatening environment. It is thought-provoking and free-flowing, challenging but fun. People quickly identify and discuss the topics and issues that are really important to them and work together to share good practice and find local solutions.
Person-centred approaches are embedded into the tools and people can be inspired to change their practice in many ways – re-thinking how they engage with others, specifically patients and their families. Care professionals often say their training is too focused on medical learning and they benefit hugely from this more rounded approach.
It is always hard to predict exactly what will come out of a Whose Shoes? session – but to date, with the right environment, there is always a significant impact. There needs to be real clarity about the outcomes the organisation is wanting to achieve – for example improved patient safety. Our bigger projects involve considerable preparation time in teasing through the key issues and working out the best ways to bring the right people on board and trigger the necessary actions for service improvement.
Co Production Event
19th July 10.00 - 13.30
Meeting Point House, Southwater, Telford
Co-production is a concept, rather than a single action. It is a way of working that brings professionals and those who use services together as equal partners in designing and delivering services. The midwife-led unit review, which is a key element of service transformation for maternity services, has been undertaken in co-production. However, in order for co-production to be fully implemented at all levels, further development will take place through the work of the LMS to embed a culture of co-production across the Shropshire, Telford and Wrekin Local Maternity System. This will involve:
- Formalising an understanding across the LMS on what co-production is and the principles that will guide its implementation
- Embedding a co-production ethos at all levels (LMS, Organisational, Service Delivery)
- Reviewing the effectiveness of the co-production approach, including :
- the co-production process itself and how well everyone works together
- social, wellbeing and environmental outcomes
- the full costs and benefits, including added value
The LMS will aim to have co-production embedded by 2021. To achieve this, new relationships between staff and people who use services will be developed where people who use services are recognised as experts in their own right. There will be respect for the experience and skills that everyone brings to the process and an emphasis on all the outcomes that people value, rather than just those, such as clinical outcomes, that currently the LMS organisations most commonly measure.
If you can't attend these meeting, don't worry there will be plenty of opportuinuty to get involved in other projects so please keep an eye out for future events.
Future involvment opportunities
We would like to redesign some of our promotional information, so if you have any ideas on how this can be improved then please get in touch. We are also looking for women and their families to help us design future information in a way which is easy to understand and looks appealing and eye catching. If you would like to become involved in this area please contact louise on the contact details above.
We are also looking for women and their families to assist us with attending events, such as expectant mother events and other promotional opportunities to talk to other women and their families about the work we are doing and to inform them how they become part of the transformation. If this is something you wish to be involved in then please contact Louise on the contact details above.
Join your local MVP group and become involved in all future transformation.
There will be plenty of opportunity to get involved in improving our local maternity services over the next coming months so please keep an eye out for future events and projects.