In 2016 Telford & Wrekin CCG had two walk-in centres, one at the PRH site whose contract was due to end July 2017 the other at the Telford Town Centre, which was ended by mutual agreement between the provider and the CCG in July 2016.
The CCG wanted to consider the options for providing walk-in urgent GP services for the future.
Engagement with registered patients at Malling Health
Folllowing the Consultation on the future of GP Walk-in Services and the outcome identified that patients would prefer to improve access to all GP Practices in Telford and Wrekin to enable Walk-in provision 5 days a week rather than to have a single site service. This was further supported by the need to improve provision when GP Practices are normally closed.
To support and inform the CCG in its decision making process on the future of the IMH Malling contract post July 2017, the CCG carried out an engagement exercise with the patients registered with IMH Malling.
The engagement exercise was carried out between the 14th November 2016 and 16th December 2016