GP Extended Access Survey

By 1st October 2018, Clinical Commissioning Groups (CCGs) have to ensure that all patients can book routine appointments with a GP, or other health professional (e.g. a Nurse or a Clinical Pharmacist), from 8am to 8pm Monday to Friday and at weekends subject to local need. 

This does not mean that all GP practices must open during these extra hours, but there will need to be enough appointments offered to reduce the need for patients to travel too far.

Any additional appointments will normally be provided by existing GPs or other health professionals who provide appointments during normal working hours. In most cases, this will mean that patients may need to be seen at a GP practice other than their own usual registered practice and as a result patients’ medical records will need to be shared so the clinician at the other location can provide continuity of care.

Telford & Wrekin CCG is now working on designing an “Extended Access Service” for all patients registered with a GP Practice within Telford & Wrekin and we very much want to hear your views to help shape this service.

Please could you take a few minutes to complete this survey? Please note that this is for routine pre-bookable appointments only (not urgent, emergency or out of hours care).

The information that the CCGs collect from this survey will help us to design the new Extended Access service.

For more information regarding the national requirements for the GP Forward View Extended Hours services, please see the guidance on the NHS England website:

You can access an online version of the survey here.   If you require a paper survey or if you need assistance with completing this survey please contact Sharon Smith - Patient Engagement Lead on 01952 580478 or via This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you for taking the time to complete this survey. The results will be published via the CCG websites and will help us best develop primary care services for the future.