GPs launch mission to uncover best services for mothers and babies in Shropshire

Doctors are asking parents who have used maternity services in Shropshire and Telford and Wrekin to tell them about how services during and after pregnancy can be made even better.

They are launching a comprehensive review of maternity services. They particularly want to hear from anyone who has experienced services during and after pregnancy since 1 April 2012.

Families, health professionals and interest groups are also being asked for their opinions.

The review is being carried out by Telford and Wrekin and Shropshire Clinical Commissioning Groups (CCGs) which are led by local GPs. Healthwatch Shropshire and Healthwatch Telford and Wrekin are observing the review in Shropshire and Telford and Wrekin to ensure that it reflects the local needs of the population and is thorough.

Many women and families who live in the Powys area use maternity services in Shropshire. Both CCGs want to encourage these mums, mums-to-be and their families to take part in the review.

Bharti Patel-Smith of Shropshire CCG, who was a nurse and midwife for 17 years, said:

"The birth of a child is always a life-changing event, and around 6,300 babies have been born in in Shropshire since 1 April 2012.

The aim of the review is to identify as much recent experience of using our maternity services as possible. That will allow us to build up a very detailed picture, so we can identify the best services from a patient’s viewpoint and make them even better."

The review is being backed by a dedicated Facebook page, an online survey, Twitter account and a number of public group discussions.

Bharti said:

"We recognise that many parents in the Powys area will use maternity services in Shropshire and it is important that they take part in the review as well. We have organised events in Powys, which we hope parents will come along to and share their experiences. 

Our ultimate aim is to ensure a high quality experience during and after pregnancy. There are many different ways of monitoring this, but there is absolutely no substitute for hearing about personal experiences.

We often know when things have not gone well. But we believe we miss a lot of the positive experiences because parents are so overwhelmed by the emotion of having a new family member that they don’t tell us. This survey is a chance to catch that missing information.

Although mums are the ones most immediately affected by maternity services we want to hear from anyone with relevant experience. That includes dads, wider family members, health groups and staff working within maternity services and the wider NHS."

The Telford and Wrekin and Shropshire Maternity Services online survey runs until 12 September. 

To have your say visit or  or search for NHS Shropshire and Telford and Wrekin Maternity Services Review on Facebook.

Together Telford and Wrekin and Shropshire CCGs represent 66 GP practices. They buy health services, including maternity services, for a population of 474,000 people.

Powys events

  • Monday 09 September 2013, 1pm to 3pm at Elephant and Castle Hotel, Newtown
  • Wednesday 11 September 2013, 6pm to 8pm at The Loft, Cambrian Training Company, Welshpool.

To book a place on these events people need to call 01743 277580 or email This email address is being protected from spambots. You need JavaScript enabled to view it.


Twitter: @maternityreview

The online survey can be found at: or