New blood service supporting Telford and Wrekin children in the community

A new community blood service has been extended by healthcare bosses for another six months. The Community Paediatric Phlebotomy Service funded by Telford and Wrekin Clinical Commissioning Group, the organisation responsible for buying local healthcare services, has significantly improved the care of children in Telford and Wrekin children who need a blood test. The aims of the service are to make it easier for families to access healthcare service, removing the need to go into hospital to have bloods taken. For many, it has also been providing care closer to home, improving the experience of having blood taken for patients and it has set up a cost effective service delivering value for money. Dr Michael Innes, Chair of Telford and Wrekin CCG, said: “For many families of sick children, or children with conditions that require regular blood monitoring, having to go into hospital to have blood taken can create added pressure at a time when things are already difficult. “It can also be costly to the NHS, so providing a community service was a way to improve the service in a number of ways.” he said. “The service has been a great success, and while it has saved money, we are mostly proud of the improvements it has made to the care our patients received.” There are a number of opportunities the CCG has identified to extend this, including encouraging even more GPs to refer patients directly into the service and the potential for a further clinic in South Telford. The Community Paediatric Phlebotomy Service was piloted by Paediatric Community Nursing Service and Shropshire Community Health NHS Trust, and began in September 2014, with a clinic every Thursday, between 9.30am and 11.15am, at Donnington Health Centre. Between September December, savings of £15,024 were made as a result of children not attending hospital for their blood to be taken. This new service is projected to save £30,469 by the end of March, which can be reinvested in other care, but it’s the patient outcomes the CCG is most excited about. Since the service began 100 per cent of parents have said they were satisfied with how their child was treated at the clinic appointment and that they would use the clinic again if their child required bloods in the future, with 87 per cent saying they were ‘very satisfied’ overall with the service and 13 per cent saying they were ‘satisfied’. Dr Innes added: “One of the most important aspects of the service is that it is centred on the needs of the child. The clinic is staffed by a nurse and nursery nurse which means more time is devoted to the child during their appointment with skilled staff able to support them when they are nervous,” he said. “That’s reflected in the feedback we have had that families like the child-friendly aspect of the service.”
Chief Officer, David Evans said: “We’re thrilled to be able to extend a high-quality new service like this that is proving so popular and successful and delivers clear benefits to the people of Telford and Wrekin.”