GP Appointments

Accessing GP appointments

Patients registered at any Telford and Wrekin GP practice are able to access routine appointments:

• Between 8.00am – 8.00pm Monday to Friday
• Between 9.00am – 2.00pm on Saturday
• Between 9.00am – 1.00pm on Sunday

Appointments must be pre-booked and may be offered at your own practice, another local GP practice or, at weekends at a Shrewsbury base.

Booking appointments by telephone

You may book your appointment by telephone, in the first instance call your own GP practice.

If you’re unable to get through to your own practice or the practice is closed, you may call a General Practice Hub on 01952 661 190 where you will be offered an appointment (please note that this appointment may not be with your usual practice).

At weekends/Bank Holidays you should call 0333 222 6649 to book an appointment (please note that these appointments are provided at a Shrewsbury base – information about the location will be provided at the time of booking).

Booking appointments online

Many GP practices offer online services where you may also pre-book an appointment, however you are only able to do this if you are registered for online services. If you have not already registered please collect your letter (Patient Access Form) from your GP practice. Once you have obtained this, please click on the link below and follow the instructions to complete your online services registration. Once registered you will be able to book or cancel appointments and request repeat prescriptions online.
https://www.patientaccess.com/

Temporary Residents

If you are not registered with a doctor but need to see one, you can receive emergency treatment from any GP surgery. If you need treatment for more than 14 days you will need to register with that GP surgery as a temporary or permanent patient.

You can register as a temporary resident if you plan to live near the GP surgery for up to three months. After three months you will have to apply to register with that surgery as a permanent resident. You can register temporarily with a GP while away from home for work, study or holiday. You'll still remain registered with your permanent GP.

Your temporary GP will pass details of any treatment you have to your GP, who will add the information to your medical records. If your application to become a temporary patient is refused, you can still receive emergency treatment for up to 14 days.

To register as a temporary resident in England, use Find services to find GP surgeries near to your place of residence. The surgery will ask you to complete a Temporary services form GMS3 (PDF, 81kb).

If you urgently need medical help or advice but it’s not a life threatening situation you can call NHS 111. You can also call NHS 111 if you are unsure which NHS service you need.