Health bosses at Telford and Wrekin Clinical Commissioning Group (CCG) are reminding people they can now access more appointments during the evening, at weekends and on bank holidays including Christmas Day, Boxing Day and New Year’s Day.
As part of the Extended Access Service, patients registered at any Telford and Wrekin GP practice are able to access additional appointments outside the normal 8.00am-6.30pm weekday opening hours:
- Weekdays (Monday-Friday) from 6.30pm-and 8pm
- Weekends and bank holidays from 8am-8pm
Patients are able to pre-book appointments, for the majority of services, by contacting their own GP practice during normal opening hours.
If you are unable to get through to your own practice or the practice is closed, your call will be diverted to the Extended Access Call Centre and you will be offered an appointment either with a local GP, nurse or other healthcare professional.
For anyone who needs urgent medical help or advice they can call NHS 111 for free 24 hours a day, 7 days a week, or they can access the service online at 111.nhs.uk.
A number of pharmacies will be open for limited hours, on a rota on Christmas Day, Boxing Day and New Year’s Day. Your pharmacist will be able to give you free advice on minor conditions and over the counter treatments.
If you have a regular prescription make sure you have enough to cover the festive period and you collect it in advance
You can also download the NHS App to check symptoms, book GP appointments during normal opening hours and request repeat prescriptions. The app is free to download from the App Store and Google Play.
The symptoms of coughs, colds and sore throats, and other minor ailments, can be eased using self care. Make sure your medicine cabinet is full fully stocked over the colder months to help ease symptoms straightaway and to aid a faster recovery.
Visit the NHS website to find out what should be in your medicine cabinet at all times.