NHS 111

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Think you need medical help right now? You can call NHS 111 where a fully trained advisor will advise on the best course of action.


NHS 111 is much more than a helpline. You can speak to fully trained advisors available 24 hours a day, 7 days a week, who can put you straight through to a relevant healthcare professionals, including nurses,
emergency dentists, or even GPs.


The advisors can also arrange face-to-face appointments, and if you are assessed as needing an ambulance, one will be sent directly.


Whatever the need is, NHS 111 will ensure that you get the right care, from the right person, as quickly as possible.


So, if you think you need urgent non-life-threatening medical help, call NHS 111. ‘Help Us Help You’ know what to do.

 

NHS 111 Online

You can download the ‘Ask NHS’ app via Google Play (for Android phones) or Apple App Store (for iPhones). If you need more guidance on how to download the app please click here.

Videos / Leaflets

For an interactive guidance video which will help you decide when it may be best to call 111 click here

Some people with a learning disability, autism or both do not know what NHS 111 is. This is a short film for people with learning disabilities, autism or both which shows:

- what NHS 111 is for
- what to expect during a 111 call
- tips on how to have a good 111 call

There is also an easy read leaflet available here.

There are leaflets avaialble in a range of different languages including:

Polish

Chinese

For more information on NHS 111 visit nhs.uk/111